Privacy Policy

Last updated: 2026-08-07

1. Introduction

Clipper AI is a video clipping and editing app. This Privacy Policy explains what information the app handles, why it is handled, how it may be shared, and the controls available to you.

By using Clipper AI, you agree to the practices described here.

2. Account Information

Clipper AI requires an account so projects, credits, subscription access, and exports stay attached to the correct user. You may sign up with email and password or use a supported account sign-in option.

Depending on the method you choose, we receive an account identifier, your email address, and basic profile information such as your name. If you use Sign in with Apple and choose to hide your email, we receive the private relay address Apple provides. Passwords are protected using a salted one-way hash and are not stored in readable form.

Each account receives a unique internal customer ID. This ID ties together your projects, clips, settings, support requests, and subscription status without using your email address as the database key.

3. Videos, Audio, Transcripts, and Projects

When you import a video, Clipper AI handles the information needed to create your requested output, which may include:

The source video and its audio
A supported source link you submit for import
File name, format, duration, and size
Speech transcripts and word timing
Suggested clips, scores, crop positions, captions, and headlines
Edits, overlays, saved-project status, and export settings

This information is uploaded to our cloud infrastructure and processed to provide the clipping and editing service. Do not submit a video you are not authorized to upload and process.

4. AI-Assisted Processing

Clipping, transcription, scoring, reframing, and related features may use third-party AI processing and model providers. The source material and instructions needed for the feature are transmitted for processing, and the resulting transcript, analysis, or media is returned to Clipper AI.

We use this material to provide the feature you requested, operate the service, prevent abuse, and troubleshoot failures. We do not sell your videos or use them for advertising.

If you connect a supported social account, the relevant platform provides authorization tokens and basic account or channel information so Clipper AI can show the connection and publish only when you ask it to. Sensitive authorization credentials are encrypted at rest.

We do not publish without an action from you. You can disconnect a social account from the app, and you may also revoke access from that platform's own account settings.

6. Purchases

Paid plans are sold through the App Store. Payment processing is handled by Apple, and subscription status is managed with a third-party subscription management provider. We never receive or store your payment card details. We receive only the purchase and entitlement information needed to unlock the correct plan for your customer ID.

7. Support and Feedback

When you contact support or send feedback from Settings, your email draft includes diagnostic information that helps us reproduce a problem: your customer ID, plan, app version, platform, device model, operating system version, and timestamp. You can review the draft before sending it. The app does not include your password or session token.

Support messages and attachments you send are used to respond to your request and improve the service.

8. Technical and Service Data

We may process limited technical information needed to secure, operate, and improve Clipper AI, including:

IP address and approximate network location
App version, device type, operating system, and request timestamps
Upload, processing, export, and publishing status
Error reports, performance information, and abuse-prevention signals
Credit usage, storage usage, and subscription entitlement state

We do not sell your personal information, videos, transcripts, or projects, and we do not share them with advertisers or data brokers.

Information may be shared only in these limited cases:

With cloud infrastructure, AI processing, authentication, subscription management, and communication providers acting on our behalf
With a social platform when you connect it or ask Clipper AI to publish
With Apple when you use platform services such as sign-in or purchases
When required by law, or when reasonably necessary to protect our rights, users, or public safety
With your explicit direction or consent

10. Storage, Retention, and Deletion

Account information is retained while your account is active. Projects, source media, clips, transcripts, and edits are retained as needed to keep your library available and to provide the service.

Unsaved completed projects are scheduled to expire after the period displayed in the app, currently six days. Saving a project removes that automatic project expiry while the project remains in your account and within applicable storage limits.

You can delete individual projects in the app. Deleting your account from Settings permanently removes the account and associated content from active systems, except for limited records we must retain for legal, security, fraud-prevention, or transaction-record obligations. Backup copies may take a limited period to cycle out.

11. Security

We use safeguards designed to protect your information, including encrypted network connections, access controls, revocable sessions, one-time sign-in challenges, hashed passwords and session tokens, and encryption for sensitive third-party authorization credentials. No system can guarantee absolute security.

12. Your Choices and Rights

You can:

View your customer ID and account details in Settings
Correct supported account preferences
Save, export, or delete projects
Disconnect supported social accounts
Restore App Store purchases
Log out and revoke the current app session
Permanently delete your account in Settings

Depending on where you live, you may also have rights to access, correct, delete, restrict, object to, or receive a portable copy of your personal information. To make a privacy request, use Contact Support in the app or email info+clipperai@agiapplications.org.

13. Children's Privacy

Clipper AI is not directed to children under 13, or the minimum age required in your jurisdiction, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can review and delete it.

14. International Processing

Information may be processed in countries other than where you live, where data protection laws may differ. Where required, we use appropriate safeguards for these transfers.

15. Changes to This Policy

We may update this Privacy Policy to reflect product, legal, or operational changes. The latest version will remain available on this page. Material changes may also be communicated in the app or by email where appropriate.

16. Contact

For privacy questions, use Contact Support in Clipper AI Settings so your diagnostic information is included, or email info+clipperai@agiapplications.org.